Privacy policy

Who is responsible

This website is run by Rayan Chafyq, trading as Pinemo, a one-person web studio in Belgium. I am responsible for the personal data collected through it.

For anything about your data, write to contact@pinemo.be.

What I collect

Only what you send me, and what every web server records:

• The contact form: your name, your email address, your business and your message, along with the page you sent it from.
• Email, phone and WhatsApp: whatever you choose to write or say when you contact me there.
• Server logs: the server that hosts this site records each visit — your IP address, the time, the page asked for and your browser — as every web server does.

There are no accounts, no newsletter and no tracking on this site.

Why, and on what grounds

• To answer your enquiry and, if you want one, to prepare a quote. This is a step you ask for before a possible contract (GDPR, article 6(1)(b)).
• If you become a client, to carry out our agreement and keep the records Belgian accounting and tax law requires (articles 6(1)(b) and 6(1)(c)).
• Server logs, to keep the site running and secure. That is my legitimate interest (article 6(1)(f)).

I never use your details for advertising, never send you a newsletter you did not ask for, and never sell them.

Who else handles it

A few services carry or store your details for me, and see them only to do that job:

• Web3Forms, the service that passes the contact form on to my inbox. It may process your answers outside the European Union; its own privacy policy is on web3forms.com.
• My email provider, which holds my inbox.
• The company that hosts this website, which keeps the server logs.
• WhatsApp (Meta), only if you choose to message me there. Its own terms apply to that conversation.

How long I keep it

• An enquiry that does not lead to work: deleted at the latest one year after our last contact.
• Client details: for as long as we work together, then as long as Belgian accounting and tax law requires.
• Server logs: no longer than 30 days.

Cookies

This site sets no cookies and stores nothing on your device. It uses no analytics and no advertising trackers, and nothing is loaded from other companies’ servers while you browse it. That is why you were not asked to accept cookies.

Your rights

You can ask me at any time to see the data I hold about you, to correct it, to delete it, to limit what I do with it, or to have it in a file you can take elsewhere. You can also object to how I use it. Write to contact@pinemo.be; I will answer within one month.

If you think I have handled your data wrongly, you can complain to the Belgian Data Protection Authority at dataprotectionauthority.be.

Changes

If this policy changes, the new version is posted here, with a new date at the top.